Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at customerservice@dopeballisticsco.com. Please include your order number and the name and quantity of item(s) that you would like to return in your email to us. Please allow up to 72 hours to receive a response with return instructions included. If your return is accepted, you are responsible for the cost of return shipping. 

You can always contact us for any return question at customerservice@dopeballisticsco.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Return Restocking Fee                                                                                  

A $50 restocking fee will apply to all return requests. This fee helps cover administrative costs, processing fees, and inventory allocation.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 14 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 14 business days have passed since we’ve approved your return, please contact us at customerservice@dopeballisticsco.com.

Order Cancellations
Orders may be canceled prior to shipment; however, a $50 cancellation fee will apply. This fee covers processing and administrative costs associated with order fulfillment. Once an order has shipped, it cannot be canceled, and our standard return policy will apply.